We, Funcrowd Sdn. Bhd. (Company No. [1417801-K]) (“We”, “Our” or “Us”), reserve the right to modify this privacy policy (“Policy”) at any time. We encourage you to check this page periodically for any changes. This Policy is incorporated into, and subject to, the Terms & Conditions. By using or navigating Our website, official WhatsApp Business account or FUNCROWD Program, any mobile applications, plug-ins, or other means or any other products or services offered by Us (collectively, the “Services”), you acknowledge that you have read, understand, and agree to be bound by this Policy or any modified Policy as posted. If you do not agree to these terms, please do not use or access the Services.
Categories of Personal Data That We Collect
We will collect personal information received directly from you through the following channels:
1. Subscription
2. Phone.
3. Email
4. Web Site
5. LINE Login
6. WhatsApp Login
7. WeChat Login
Our payment gateways, which are operated by third parties, may also collect personal data from you. We generally collect this personal information on our registration and order forms when you sign up to purchase and receive products or services through Us.
We may collect your personal information that we can access from other sources such as search engines, social media, government agencies, other outsiders, etc.
We will collect, use or disclose the following sensitive personal information when we obtain your explicit consent unless required by law.
Any other information that affects your personal information as determined by the Personal Information Protection Commission.
The personal data previously collected from you is being, and will continue to be used for purposes including without limitation:
We may communicate with you about our store(s), existing and new products, updates, information, promotions, marketing materials, and any other relevant purposes that you may be notified of from time to time. By providing us with your Personal Information, you also consent to receiving communication through various means including but not limited to email, notification, call, text, short messaging service, or chat application.
Your personal data is being or is to be collected from shop and make a transaction with any of our Business Partners. You will be prompted to key in your mobile number for rewards, and any other details where relevant.
We are committed to maintaining the security of your information and have measures in place to protect against the loss, misuse, and alteration of the information under our control. Our employees who have access to, or are associated with, the processing of personal information are contractually obligated to respect the confidentiality of your information and abide by the privacy standards We have established. Please be aware that no security measures are perfect or impenetrable. Therefore, although We use industry standard practices to protect your privacy, we cannot (and do not) guarantee the absolute security of personal information.
We will retain your personal information for the period necessary during your time as a customer or in our relationship or for the period necessary to achieve the purposes associated with this Policy. This may require further retention. If required by law, we will delete, destroy or make it unidentifiable information. at the end of the necessity or termination of such a period.
Under the Personal Information Protection Act, you have the following rights:
Right to Withdraw consent If you have given consent, we will collect, use or disclose your personal information, whether it is the consent you give before the date of enforcement of Personal Information Protection Law or after that. You have the right to withdraw your consent at any time.
Right to access. You have the right to access your personal information that is our responsibility and ask us to make a copy of it for you, including how we obtained your personal information.
Right to data portability You have the right to request your personal information if we have prepared it in a form that can be automatically read or used by a working tool or device and can use or disclose personal information by automated means. We also have the right to request that we send or transfer personal information in such a manner to other personal information controllers, when possible, through automated methods. And have the right to request personal information that we send or transfer personal information in such form directly to other personal information controllers, unless it is possible for technical reasons.
Right to object You have the right to object to collect, use or disclose your personal information at any time if the collection, use or disclosure of your personal information is made for the purpose of performing necessary operations under our law or by another person or corporation. without exceeding the limits that you can reasonably expect or to undertake a public interest mission.
Right to erasure/destruction You have the right to delete or destroy your personal information or make personal information unidentified. If you believe that your personal information is collected, used or disclosed illegally by law,
In relation to or deeming that we have lost the need for retention in accordance with the relevant purposes of this Policy or when you have exercised your right to withdraw your consent or to exercise your right to object as stated above.
You have the right to temporarily suspend personal information in the event that we are under investigation following your request for correction or objection or any other case where we are out of necessity and must delete or destroy your personal information in accordance with applicable laws.
Right to correct, you have the right to correct your personal information. It is current, complete and does not cause misunderstanding.
You have the right to lodge a complaint with the relevant legal authority if you believe that collecting, using or disclosing your personal information is an act of violation or non-compliance with the applicable laws.
You may exercise your rights as the owner of the above personal information by contacting our Personal Information Protection Officer at the end of this policy. We will notify you of your results within 30 days from the date we receive your application, according to our form or method. If we reject it, we will provide you with reasons for refusal through such channels as: Message (SMS), email, telephone, letter, etc., advertising and marketing
For the benefit of receiving our products or services, we use your data to analyze and improve products or services and market them through Google, Facebook, pixel tracking code and more. We use that information to make the product or service appropriate for you.
We may send information or newsletters to your e-mail address, with the aim of offering you something of interest. If you no longer want to receive communications from us via e-mail. You can press ‘Disconnect’ in the email link or contact our email address.
We may share your information with our agents, processors, or contractors in order to process the sales order or provide the services. We may also transfer information between our affiliates and related companies. You should note, however, that We are opposed to spam mail activities and do not participate in such mailings, nor do We release the use of data for such purposes.
We may use statistical analysis of aggregate information to inform advertisers of aggregate user demographics and behaviour, as well as the number of users that have been exposed to or clicked on their advertising banners.
We will provide only aggregate data from these analyses to third parties.
We may share information We collect with third party service providers to manage certain aspects of the services We provide, such as maintaining Our servers and processing or fulfilling orders for products and services you purchase through the Services. We ensure that the third-party service providers that We share your information with have privacy policies in place substantially similar to Our own. With respect to any information that you provide to Our payment gateway providers, such information will be stored and used only to the extent necessary to process payments made to Us, and in accordance with the payment gateway provider’s own privacy policy.
We may transfer your information to a third party as a result of a sale, acquisition, merger, or re-organisation involving Us, Our affiliates, related companies, or any of Our respective assets.
We may also disclose your information in special cases if required to do so by law, court order, or other governmental authority, or when We believe in good faith that disclosing this information is otherwise necessary or advisable, such as to identify, contact, or bring legal action against someone who may be causing injury to – or interfering with – Our rights or property, the Services, another user, or anyone else that could be harmed by such activities (for example, identify theft or fraud).
“Cookies” are pieces of information generated by web servers and stored in your computer for future access. To further enhance your user experience, we use cookies or similar technologies to develop appropriate access to advertising products or services and track your usage. We use cookies to identify and track users and access our websites if you don’t want cookies on your computer. You can set up a browser to reject cookies before using our website. Generally, cookies can be disabled. The “help” portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. If you would like to use the Services, you may do so without accepting cookies. However, you should understand that if you choose not to accept cookies, some areas of the Services may not function properly or optimally and you will not be permitted to access certain secured areas of the Services.
You are solely responsible for resolving any disputes with your credit card company and the legal entities of the Payment Method.
The Agreement shall be interpreted in accordance with, and all rights hereunder and thereunder and provisions hereof and thereof shall be governed by the laws of respective country the agreement is executed.
The Company is making available the Service, Software and/or Application (including FUNCROWD Wallet) to you on “as is,” and your use of them is entirely at your own risk. Funcrowd SHALL PROVIDE NO WARRANTY, EITHER EXPRESSLY OR IMPLIEDLY, WITH RESPECT TO THE SERVICES (INCLUDING THE SUBJECT CONTENTS). To the maximum extent permitted by applicable law, the Company disclaims all express or implied warranties and conditions, including any warranty or condition of merchantability, satisfactory quality, timeliness, reliability, security, accuracy, fitness for a particular purpose, non-infringement, or freedom from defects, errors, viruses, or other harmful components, or that the Service, Software and/or Application will operate without interruption or comply with all applicable laws. Furthermore, the Company does not guarantee that your use of the Service, Software and/or Application (including FUNCROWD Wallet) will successfully, accurately, or securely transmit your information or meet your expectations, requirements, or any applicable laws. The Company also does not warrant that any stored data will be accurate or reliable, or that any products, services, information, or rewards obtained through the Application will meet your expectations or requirements, or that any errors or defects in the Software and/or the Application will be corrected. To the extent allowed by Malaysian law, all such warranties and conditions are hereby excluded.
In case the Company reasonably believes that you are breaching these Terms, including the threat of breaching, the Company may immediately deactivate your application and/or FUNCROWD Wallet, and you forfeit any remaining amount in your FUNCROWD Wallet.
Any reward benefits, points, or promotions offered by the Company are valid only within their designated periods and are subject to additional terms and conditions that may apply. These terms will take precedence over the provisions of this Agreement to the extent that they relate to such promotions. Apart from the above, these Terms of Use will continue to apply for the Service and the Application.
If any provision of the Terms is found to be invalid or unenforceable, such provision shall be deemed to be modified to the extent necessary to make it valid and enforceable, and the remaining provisions shall remain in full force and effect.
We may modify this policy from time to time. You can learn about the revised policy terms and conditions through our website.
This policy was last modified and has been in effect since 1 June 2022.
If you would like to obtain information about this Privacy Policy, including applications for rights, you may contact us or our Personal Information Protection Officer as follows:
Tower B, Unit 2-2C, Level 2, Plaza Zurich, Bukit Damansara, 50490 Kuala Lumpur, Wilayah Persekutuan, West Malaysia.
Email support@funcrowd.co
Website www.funcrowd.co
Phone number 03-2092-3333